How will I be charged for water: metered or unmetered?

Mar 21, 2018 | Articles, Services, Water

If you have just moved house, you will have probably registered with your local water company (and if you haven’t, we can do that for you!). However, you may be wondering what is next and how will I be charged for water? If so, you are in the right place.


How will I be billed for water? 

You will be billed for water in one of two ways, either by a estimated charge from your provider or via a water meter. If you are billed via your water meter, you will be billed for the exact amount of water you have used. If you are billed by an estimate, your water company will charge you an amount regardless of how much water you use.


How will I know how I am getting billed?

It should be fairly apparent if you have a water meter or not, as it will normally be in an obvious place in your house. If you cannot find one, it doesn’t mean necessarily that you don’t have one, but if you are unsure contact your water provider.



Why are some houses billed one way and others another?

All properties build after 1990 will have a water meter installed, so if you don’t have a water meter at your property then it must have been built prior to the cut-off date. If this is the case, your bills will come through based on an estimate.

The estimate is based off the rateable value of your property. The rateable value is a value given by the local authority in an assessment carried out between 1973 and 1990. This took into account a range of factors such as size, condition and availability of local services of the property to come up with a quantifiable value.

These rateable values were last updated in 1990, so any changes to the property since then will not have an impact upon the value. It is not possible to appeal your property’s value either.


If you are still unsure or have any questions about the process of being charged for water, feel free to get in touch! It is completely free and you will get straight through to one of our advisors.


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