Most energy suppliers customers an option to pay in advance for their energy through a pre-payment meter, and these meters are also sometimes fitted in the event of missed or late energy bill payments.
With a pre-payment or pre-pay meter fitted you are required to top up your meter with credit before using any energy, rather than paying a bill for your total usage at the end of the month. Depending on the supplier and model of meter you may add this credit through a key, a card, online or through an app.
Pre-pay meters charge more for the same energy usage as credit meters, and can be inconvenient to keep in credit, so many people moving to a property with a pre-pay meter installed will want to have it removed. The quickest way to do this is to approach your energy supplier – they should be able to replace the meter for free if it was fitted before you move in. You may be asked to pay a deposit or for a few months of energy use in advance. If your supplier refuses to replace the meter, we would recommend switching to a supplier who will as pre-pay meters are always more expensive than credit.