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“Since meeting with Dan and the team at the start of 2018 we can honestly say we haven’t looked back! Not only is their customer service 10 / 10 it has been a game-changer in terms of reducing the stresses involved with the setting up of utilities internet and TV for our Global mobility team. We know without hesitation that as soon as the client’s details are passed to Please connect me they are contacted immediately and the attention to detail is second to none. Not only are the team professional and clearly very experienced in what they do – they are a pleasure to work with personally! I think the whole team at Icon would concur when I say instructing Please Connect Me as partners is up there with one of the best decisions we made last year!’’
Rachael de C.
Global Mobility Co-Ordinator, Icon Relocation Ltd
Since working with Please Connect Me we have had glowing reviews from the tenants who used the service. It’s great, we just refer tenants and wait for the commission and happy tenants.
Property Manager, RE/MAX First
We have found working with Dan and his team to be absolutely enjoyable, and a hugely time-saving exercise for us. Our clients benefit directly from their knowledge of utilities suppliers, which are a minefield to navigate, even for us! We could not imagine serving our clients’ needs without Please Connect Me these days. Long live this professional and friendly team!
Founder and Director, Simply London Relocation
We have been working with Please Connect Me for about 18 months now. They have never failed to impress with their commitment to great customer service and going that extra mile. Assisting non-UK nationals moving to the UK can be stressful for all stakeholders but they always manage to find a solution to even the most urgent requests. PCM are now referred all our business and we don’t work with any other partners in this industry.
Client Services Manager, Celsium Mobility
Working within the corporate relocation sector and helping people build a new home in the UK, the set up of utilities, media and council tax has always been a time-consuming and arduous task however after discovering Please Connect Me we’ve not looked back.
Please Connect Me takes on the burden of contacting the various suppliers and simplifies the whole process into one hassle free point of contact.
Service Delivery and Operations Manager, Klippa Relocation
After many years of delivering destination services to the relocation industry, I have found that dealing with the various utility companies was usually the most time consuming of our administrative activities. This would suck up a team member’s time for hours on-end waiting to get through and then sometimes having difficulty getting the account opened, closed, meter readings advised or invoicing queries resolved. We also used to be cautious about answering enquiries regarding internet supply at the new home as we were not subject matter experts.
So it was with some relief that we started working with Please Connect Me. Being specialists, this gives our clients and ourselves confidence that the utility set-up and their assistance with arranging an internet connection are being dealt with knowledge and via the most suitable providers. Their assistance is proving most useful and their communication with our relocating clients and ourselves has been helpful and effective. I also have my team member back!
Director, Destination Navigators
K2 have been working with Dan and the team since 2017 and it is one of the best decisions we have made! Setting up utility accounts is a labour intensive and administrative burden on our teams. The fantastic support from the Please Connect Me team has enabled our teams to focus on customer service, and the end result is an enhanced customer experience.
Please Connect Me provide one point of coordination, and an assurance of finding the right solution for every customer. The feedback not just from our own teams but also our customers is a testament to Please Connect Me’s commitment to service excellence.
Group Commercial Manager, K2