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What is Virgin Media Stream?
Virgin Media Stream is the TV streaming service from Virgin Media that comes completely contract-free. Stream aims to be one place to collect all of your streaming subscriptions, catch-up...

Do I have to do an end of tenancy clean?
How clean should my house be when I move? Whether or not it's required by your contract, it's considered polite to clean your house when you move out. You may well be back in touch with the new...

15 easy tips for saving water
Our top tips for saving water are here to help keep your bills and your carbon footprint low. Saving water reduces your environmental impact by cutting the energy needed to clean, transport and heat...

How can I improve my EPC rating?
Does your home or a property you own have a low EPC rating? The EPC - Energy Performance Certificate - of a home is a score of how energy-efficient it is. A better EPC means less energy wastage and...

How to get proof of address in the UK
Proof of address is one of the key pieces of ID you'll need while living in the UK. You'll be asked for it when opening a bank account, registering for local services, starting a tenancy and more....

The water bill jargon buster – Understanding your water bill
Understanding your water bill is key to being sure you're paying the right amount every month. We've put together this water bill jargon buster to make things a little easier. You'll find...

How will Council Tax increase in 2024?
Council Tax - the bill paid to local authorities for essential services - is adjusted at the beginning of the Tax Year on April 1st. The new rates are based on inflation, as well as rising...

How does garden waste collection work in the UK?
We've already published a guide on which bin is which in the UK, but how does garden waste collection work? For homes with a garden green waste disposal can be a regular inconvenience. Plant matter...
Energy

New fixed rate tariffs: Should you switch energy supplier?
The only fixed-rate energy tariff that's cheaper than the Energy Price Guarantee is now available to certain customers, but does that mean you should switch your energy supplier? OVO Energy has...

Energy Price Guarantee 2023: how will your other bills change?
Is there a new Energy Price Cap? No, the energy price guarantee will now remain fixed at £2,500 for at least 3 months. Confirmation came today from Chancellor Jeremy Hunt that the energy price...

Understand your energy bill better with our Energy Bill Jargon Buster
Have you ever been confused by the energy jargon on your bill? Don't panic, we've compiled this energy jargon buster so you can know exactly what your bills and contracts mean. Moving? We can set up...

Why comparison sites now have no available energy tariffs
If you've tried to use an energy price comparison website like USwitch, Go Compare or Compare the Market recently, you were probably left disappointed. Rather than a list of better-value energy...
Broadband & TV

Free speed boost for Virgin Media O2 customers
Virgin Media have announced that they will increase speeds for all customers on their M100 and M200 by an average of 24%. The new packages are called M125 and M250, in reference to the new...

Hyperoptic Broadband turns 11
Hyperoptic broadband celebrated its 11th birthday this month, and the FTTP internet provider has come a long way since its founding in 2011. After expanding their in-building broadband networks for...

Everything you need to know about Sky Glass – Sky’s Streaming TV
Sky Glass is Sky's newest all-in-one entertainment service. The program, launched in October 2021, lets you order a new smart TV with Sky Entertainment built-in. Sky Glass lets you stream live TV...

Which broadband suppliers have agreed to Ofcom’s code of conduct?
Ofcom's code of conduct is a set of rules broadband companies can choose to follow. While Ofcom monitors every internet provider to make sure they are behaving ethically, this code requires a higher...
Water
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Moving Guides

Guide to cancelling Sky TV, Broadband, Mobile & more
Just like Virgin Media, Sky is a very popular choice for entertainment and internet services in the UK. However, circumstances may arise where you need to cancel your Sky subscription or consider switching providers. In this article, we will provide you with...

Reclaim Council Tax when you move home
If you've moved home recently you may be able to reclaim Council Tax that you paid in advance. While some local authorities automatically refund you when you move, others will only repay if you reach out to them directly. Currently, there's more than £150 million in...

What happens when you change energy providers?
New fixed-rate energy tariffs are available, and by now you've probably heard the advice to change energy providers to take advantage. If you've never switched providers before you might be unsure of what you'll have to do, but don't panic - the process is super...

Council Tax – what is it, and how to register
If you live in the UK, the chances are that you pay Council Tax to your local authority. The amount of tax paid will vary based on the value of your property, as well as if you’re eligible for a Council Tax discount. Most people aged 18 and over pay Council Tax in the...
PCM News
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