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Dodge the O2 price hike: Here’s what to do
An O2 price hike for mobile customers in April 2026 has been confirmed - and the rise is higher than customers had been warned. Under the current regulations from Ofcom, mobile providers can raise...
Staying safe on public WiFi
Jumping on public WiFi to check an email or send a quick message can be a lifesaver, but it’s not without its risks. Whether you’re in the UK or getting online while travelling, using a shared...
What to look for when choosing an energy tariff
What should you look for when choosing an energy tariff? Being on the right tariff can cut your bills, lower your carbon footprint and reduce the stress of dealing with your energy supplier, but how...
Renters’ Rights Act become law: What it means for you
The Renters’ Rights Act: New Protections for UK Tenants After years of negotiations, the Renters’ Rights Act has been approved by parliament and given royal assent. Tenants in the UK will soon enjoy...
Openreach Network: everything you need to know
Openreach: The UK’s Biggest Broadband Network When comparing broadband options, you might have noticed some companies described as Openreach suppliers, or using the Openreach network. That means...
Tomato Energy in trouble: what it means for customers
Tomato Energy, a small British energy supplier offering low prices and an eco-friendly fuel mix, is in trouble. The supplier has filed a ‘Notice of Intention to Appoint Administrator’, indicating it...
Save on using your mobile abroad
Using your mobile abroad can quickly turn your dream holiday into a nightmare if you’re not properly prepared. Mobile phones and a constant internet connection have become part of daily life for...
Should I switch to a fixed energy tariff in October 2025?
Should you switch to a fixed energy tariff? Households across the UK are searching for ways to fight the rising cost of living and keep bills low. Switching energy tariffs is one potential method...
Energy
Energy Price Cap update: what July’s changes mean for your bills
If you're moving home this summer, there's some encouraging news when it comes to your energy bills. From 1 July 2025, the energy price cap, which limits what suppliers can charge on standard...
What happens when your energy supplier goes bust
Do you know what to do when your energy supplier goes bust? Here is everything you need to know when that happens. Energy market in the past few years Over the past few years, the UK's energy market...
Rebel Energy goes bust: here’s what you should do if you’re a Rebel customer
Rebel Energy, a UK-based energy supplier with approximately 90,000 customers (80,000 domestic and 10,000 business users), has now ceased trading. The company will now leave industry regulator Ofgem...
Energy price cap to rise by 6.4% in April 2025, adding £111 to average annual bills
As of today, April 1, 2025, Ofgem's previously announced energy price cap increase has come into effect, raising the average annual household energy bill by £111 to £1,849. This 6.4% increase...
Broadband & TV
Which carrier network does your mobile use?
The UK is home to dozens of mobile companies - but did you know they all use one of four possible carrier networks? Knowing which carrier network your phone uses is crucial for checking your...
What is the Sky Glass Air?
Sky has released its new generation of Sky Glass Streaming TVs, including the Sky Glass Air. Sleeker and more lightweight than the original Sky Glass and the Sky Glass Gen 2, the Air is also a...
How much mobile data do I need?
Choosing the right mobile data allowance is one of the hardest parts of setting up a new phone plan. Too little, and you’ll find yourself losing internet access when you need it most - or paying for...
Sky Stream vs Chrome Cast: Which should you choose?
Sky Stream is Sky TV’s newest hardware option. A compact under-the-TV box, Sky Stream allows you to watch both live TV and streaming services in one convenient place. That sounds great - but how...
Water
Should I get a water meter fitted?
Every home in the UK has meters that measure energy usage, but only about half have a water meter fitted. If you don't currently have one, installing a water meter could reduce your monthly bills...
How much will you spend on household bills in 2024?
Be prepared, household bills in 2024 are set to change from April 1st. Across the UK, Council Tax, broadband services and utilities will see price increases for millions of customers. We've broken...
Protect your pipes from freezing – Home Maintenance 101
Your pipes freezing won't just leave you without running water - they can also flood and damage your home. Here's everything you need to know about how to stop your pipes from freezing - as well as...
Could you get help paying water bills?
A study by water regulator Ofwat published earlier this year revealed that 70% of UK customers don't know that they could receive help paying water bills from their supplier. The research also...
Council tax
How will Council Tax increase in 2024?
Council Tax - the bill paid to local authorities for essential services - is adjusted at the beginning of the Tax Year on April 1st. The new rates are based on inflation, as well as rising...
How does garden waste collection work in the UK?
We've already published a guide on which bin is which in the UK, but how does garden waste collection work? For homes with a garden green waste disposal can be a regular inconvenience. Plant matter...
How much will you spend on household bills in 2024?
Be prepared, household bills in 2024 are set to change from April 1st. Across the UK, Council Tax, broadband services and utilities will see price increases for millions of customers. We've broken...
What should you do if your council goes bankrupt?
What does it mean when a council goes bankrupt? Earlier this week, Birmingham City Council did effectively that, issuing a Section 114 notice. Birmingham's Council serve Europe's largest local...
Moving Guides
Get your security deposit back when you move out
Your security deposit is an upfront payment made when moving into a rental home. The deposit protects your landlord from any costs associated with you damaging the property, failing to pay rent or ending the tenancy early. When you move out, your deposit is returned...
How to switch water suppliers
You currently can't switch water suppliers in the UK. The company that handles your clean water supply and wastewater disposal is decided by the area you live in When you move home, you're responsible for identifying and registering with your new supplier. Otherwise,...
What you need to know about the Immigration Health Surcharge (IHS)
The Immigration Health Surcharge (IHS) is a fee new immigrants to the UK pay to access NHS healthcare. The charge has been in place since 2015, Whether you'll be required to pay depends on the immigration status you're applying for. Who has to pay the...
How Migrate makes moving to London easier
Moving to London is stressful, especially if you're new to the UK. Between the UK immigration process and finding a home in one of the world's busiest capitals, it's hard to know where to start. Fortunately, that's where our partner Migrate London comes in. Migrate's...
PCM News
Please Connect Me Arrives in Ireland
After more than 20 years of helping home movers set up their utilities, Please Connect Me is pleased to announce we will be bringing our free, five-star rated utility concierge service to the Republic of Ireland! Having assisted thousands of New Zealanders and...
How to set up broadband in the UK
Whether you are relocating to the UK, purchasing your first home - setting up wifi for your new home is essential. But it can get overwhelming to sort out a dozen other important tasks including unpacking, paperwork and figuring out your new neighbourhood. To help...
The launch of our brand new customer dashboard
After a successful and eventful partnership with home technology provider, Ideavate, Please Connect Me is pleased to announce the availability of our brand-new customer dashboard. Everyone who uses our free utility expert service will be able to track the progress of...
Can I switch broadband providers for free under contract?
Broadband contracts are often long-term deals lasting anything from nine months to two years. For that reason, it can be scary to commit to a certain package, as prices are bound to change and it is likely that you will miss out on a better deal. So can you switch...