Knowing who to contact when you move into a new home is complicated. Some services will already be set up, some need to be registered right away, and there always seems to be one thing you forget to do.
To make things simple, here’s a list of the essential organisations to reach out to when moving, as well as our top tips for getting in touch.
Who do you need to contact when you move home?
Every move is different, but there are some essential organisations almost everyone will need to get in touch with when they move.
We’ve divided them into a few categories, with general advice and specifics for each. Follow the links to find more information about how to contact each service.
Your local authority
At the top of the list is your local Council, both current and new. You will need to let your current Council know you are leaving their authority to cancel your ongoing Council Tax payments (and get refunded for any overpayment). Your new local authority will be able to help you set up everything from a controlled parking pass to Council Tax discounts and exemptions (if you qualify).
Registering to vote in local elections is handled separately, so be sure to also join the electoral roll.
Utility Providers
Your current utility providers need to know you’re moving so they can stop billing you and refund you any credit you have on your account. Your new providers will want to know the exact time you arrive and the meter readings from that day, which will also prevent you from being charged for any of the previous occupant’s usage.
Reach out to both your current and new:
Some services can be brought over to your new property, but the supplier will still need to know about the change of address. Be sure to contact:
- Your mobile provider
- Your pay TV provider
- TV licensing
Workplace and Financial Services
Your employer will need to know about your change of address to keep payroll details up to date, and any financial services you use require accurate address details in case they need to contact you by post, and to verify your identity.
Make sure sensitive information isn’t being sent to your old address and inform your:
- Employer
- Pension fund
- Inland Revenue (HMRC)
- Bank
- Credit card company
- Loan providers
- Insurance provider(s)
Healthcare providers
You may have to move healthcare providers, depending on how far you are moving. If you are moving to a new area, be sure to inform your current providers as well as find and register with a new GP, pharmacy and more.
Even if you’re staying with the same provider, they will need your new address details in order to send you confidential documents, and in the case of pharmacies, because they use it as a way to verify identities.
- Your GP
- Your pharmacist
- Your dentist
- Your optician
- Your vet
Transport
If you drive a car, make sure the address details on your licence, registration and insurance are up to date and contact:
- The DVLA
- Your car insurance provider
Post and deliveries
You can set up a postal redirect (for a fee) that will forward any post sent to your old address to you. At the same time, think of any recurring deliveries or subscriptions you have, and any online stores you use regularly, and update your address to prevent any misdeliveries.
- Royal Mail (find out more about setting up a postal redirection here)
- Any recurring deliveries or subscriptions
- Online grocery services
- Other online shops you use regularly
Handle all your essential services in one call
Sounds like a lot? It certainly can be!
Moving home is already stressful, and the huge number of different organisations you need to contact – each of them requiring slightly different information and using different contact methods – only adds to the headache.
Luckily, you can handle many of the most important registrations with a single call to Please Connect Me. We’ll handle transferring and registering your key utilities, giving you more time to deal with your move – and relax! Sign up today, it’s free!
