Setting up a new home is stressful enough without worrying that you’re making utility setup mistakes.
In our time as Connections Experts, we’ve seen all sorts of simple errors that can lead to big problems – and big bills – down the line. Here are 10 of the most common utility setup mistakes we see – and how to avoid them.
Not shopping around for energy
It might seem simplest to stick with the current energy supplier in your new home, but switching energy tariffs is simple, quick and free.
Here’s what to look for in your new energy tariff. Choosing the right provider can not only cut your bills, but it can also save you stress if and when there’s a problem with your supply.
Not installing a water meter
Only around half of homes in the UK have a water meter fitted – a device that measures how much water you use. If you’re not one of them, your water bill is based on an estimation of your usage, rather than the actual amount.
If you think you use less water than average, fitting a water meter could save you money.
Relying on slow broadband
You don’t need to settle for slow broadband in 2026! One of the biggest utility setup mistakes we see is using the same broadband provider as the previous occupants because you assume it’s the best option.
From 5G home internet to indie broadband suppliers, there are more options than ever for a fast, reliable internet connection.
Forgetting their TV licence
If you watch live TV at home, you must have a TV licence. Forget to register, and you could face a hefty fine.
Not getting contents insurance
Home insurance protects the building itself, but what about everything inside? Forget to set up Contents Insurance, and in the event of an emergency, your valuables, furniture and all your other possessions won’t be covered.
Not claiming Council Tax discounts
Do you qualify for a Council Tax discount? Another common utility setup mistake is not registering for Council Tax correctly and missing out on potential discounts or even exemptions.
Taking time to register correctly – or getting free, expert help with the process – means you won’t miss out on the potential savings.
Wasting gas and electricity
One of the most costly utility setup mistakes is not ensuring your home is energy efficient. Many common habits and small issues around the home can add up to huge gas and electricity bills, especially in the winter.
A little time dedicated to making your home greener will save you money for years to come.
Putting their bins out on the wrong day
This might seem like a small utility setup mistake, but when rubbish is piling up after moving day, it’s certainly one you’ll regret. Bin collection days vary from area to area, and even from street to street, so make sure you’re putting the correct bins on the curb on the right day – and it’s best to do it the night before collection day.
Not bundling their services
If you set up your broadband, TV, mobile and streaming services separately, you’re not just creating extra work, you’re also costing yourself money. Bundling services together is simpler, cheaper and can earn you extra benefits and loyalty rewards from your supplier.
Not using a utility concierge
There’s a quick, easy and free way to avoid all of these utility setup mistakes – and more. Just book a call with our team of expert utility concierges to make your home setup simple.
Our years of utility expertise mean we know exactly how to get your new home set up, plus you can save even more with exclusive offers and discounts. Skip the utility mistakes, and make moving a breeze.
