Cookie policy

Last updated: August 29, 2025

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie	Duration	Description
__cf_bm	1 hour	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
LS_CSRF_TOKEN	session	Cloudflare sets this cookie to track users’ activities across multiple websites. It expires once the browser is closed.
zfccn	session	Zoho sets this cookie for website security when a request is sent to campaigns.
zc_consent	1 year	Zoho sets this cookie to determine whether the user has accepted the cookie consent box.
li_gc	6 months	Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.
zalb_*	session	Zoho sets this cookie for load balancing and session stickiness. It ensures that user requests are consistently directed to the same server during a session, helping maintain session integrity and improving website performance.
JSESSIONID	session	New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie	Duration	Description
uesign	1 month	Zoho sets this cookie for the Visitor Live Chat.
zc_loc	session	Zoho marketing Automation sets this cookie to store language preferences, potentially to serve up content in the stored language.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data centre selection.
_zcsr_tmp	session	Zoho sets this cookie for the login function on the website.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
zabUserId	1 year	Zoho PageSense sets this cookie to store a unique ID for every user who visits that website.
zc_cu	1 year	Zoho marketing Automation cookie is used to collect information on user preferences and/or interaction with web-campaign content. This is used on CRM-campaign-platform for promoting events or products.
zsc*	1 hour	Zoho sets this cookie to uniquely identify the current session. This enables comprehensive tracking of user interactions for detailed analytics and website performance optimisation.
zft-sdc	15 hours	Zoho PageSense sets this cookie to determine whether a request is the first interaction with the server. It also identifies the entrance page and stores source information, aiding in session calculation and visitor tracking for analytics purposes.
zps-tgr-dts	1 year	Zoho PageSense sets this cookie to store session-level metadata related to its triggers. It helps track and manage user interactions during a session, supporting website analytics and optimisation.
zc_cu_exp	1 year	Zoho marketing Automation cookie is used to collect information on user preferences and/or interaction with web-campaign content. This is used on CRM-campaign-platform for promoting events or products.
zabHMBucket	1 year	Zoho PageSense sets this cookie to identify the exact heatmap experiment to be tracked on the web page.
utsdb	Never Expires	Zoho SalesIQ sets this cookie to register data on visitor’s website behaviour.
siqlsdb	Never Expires	Zoho sets this cookie to generate a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.

Advertisement

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Cookie	Duration	Description
ZCAMPAIGN_CSRF_TOKEN	session	Zoho Maillist Manage sets this cookie to distinguish humans from robots and to generate reliable usage reports for the website.
zc_show	1 year	Zoho sets this cookie to collect data on visitors’ preferences and behaviour on the website and the information is used to make content and advertisements more relevant to the specific visitor.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognise browser IDs.

Uncategorised

Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

Cookie	Duration	Description
_leadgenie_session	session	Description is currently not available.
zc_tp	1 year	No description available.
motivator6097-_zldp	1 year 1 month 4 days	Description is currently not available.
motivator6097-_zldt	1 day	Description is currently not available.
drscc	session	Description is currently not available.
X-CSRF-TOKEN	session	Description is currently not available.

Manage cookie preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button within the cookie banner, or “Cookies settings” at our footer. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.